At VENSONI, your satisfaction is our top priority. Whether you need help with an order, have a question, or just want to know more about our products, our team is always ready to assist.
Reach out to us anytime , we’re here to make your experience exceptional!
Your satisfaction is our priority, and we’re here to ensure your experience with VENSONI is nothing short of exceptional.
Use the form below to get in touch with the sales team
Our European orders are shipped from our warehouses in Italy, while orders for North and South America are dispatched from our warehouses in Texas, USA. Additionally, all orders within Australia are directly shipped from our warehouse in Melbourne.
We ship all orders worldwide using express shipping. Our goal is to complete the quality control and shipping process within the same business day. Depending on your location, your order should arrive within 3 to 6 business days.
Once your order is shipped, you will receive a tracking link to monitor your order in real-time. This link will provide you with updates on the location and status of your package at every step.
We accept returns within 45 days of purchase, provided the item is unused and in its original packaging.
Our quality control team thoroughly inspects each product before packaging to ensure it meets our standards. However, if you receive a defective item due to shipping issues, please contact our support team using the form above or via the provided email. We will guide you through the return process and aim to resolve it as quickly as possible, no matter where you are.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for secure and convenient transactions.